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Facilities Maintenance FAQs

General & Emergency FAQs

• Do you offer 24/7 emergency repairs? Yes, Pro Facilities provides 24/7 emergency call-out services for commercial doors, roller shutters, and shop fronts to minimise your business downtime.
• What areas do you cover? We are nationwide commercial specialists with dedicated engineers across the UK, including strong coverage in Manchester, Leeds, Bradford, and the surrounding regions.
• Do you offer planned preventative maintenance contracts? Yes, we offer tailored maintenance contracts to keep your doors, shutters, and roofing in top condition, helping you avoid costly emergency breakdowns.

Roller Shutter FAQs

• Do you repair electric roller shutters? Yes, our engineers are fully trained to diagnose and repair electric roller shutter motors, controls, and electrical faults.
• Can you repair a shutter that is stuck open? Absolutely. A shutter stuck open is a security emergency. We offer rapid response times to secure your premises and repair the mechanism.
• Do you maintain shutters across multiple commercial sites? Yes, we manage rolling maintenance contracts for businesses with multiple retail units or warehouses across the UK.
• Can you replace damaged shutter curtains and motors? Yes, we carry replacement parts in our engineering vans to ensure fast, on-site repairs without waiting for parts to be ordered.

Automatic Door FAQs

• What is BS EN 16005 compliance? This is a legal safety standard for power-operated doors in the UK. Pro Facilities provides safety checks and servicing to ensure your automatic doors are fully compliant and safe for the public.
• Do you service all types of automatic doors? Yes, we service, repair, and maintain sliding automatic doors, swing doors, and folding doors for retail and commercial environments.

Shop Front & Powder Coating FAQs

• Can you respray an existing shop front instead of replacing it? Yes, our commercial powder coating and respraying services can completely transform the look of your existing shop front at a fraction of the cost of a full replacement.
• Do you carry out shop front repairs? Yes, we repair damaged glass, frames, and locking mechanisms to get your retail frontage secure and looking professional again quickly.

Scanning Survey FAQs

• What is Scan to BIM? Scan to BIM uses 3D laser scanners to capture exact measurements of a building, which are then converted into highly accurate 3D digital models (BIM) for architects and contractors.

If you have more questions:

Email: helpdesk@profacilities.co.uk 

or call: 0800 958 9968